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Accomplishments for 2005-2006

TECH Center Grand Opening

In January 2006, Temple University opened a state-of-the-art TECH Center (Teaching, Education, Collaboration and Help). One of the premier sites of its kind in the nation, the Center operates 24 hours a day, five days a week, and includes approximately 600 desktop and 100 laptop computers, as well as specialized software for many University disciplines. The University Welcome Center, Information Technology Services Help Desk, and a faculty wing are also located in the Center.

Electronic Research Administration

The ERA project will enable Temple to plan, track, and administer the research process from start to finish. The system will be integrated with electronic systems at NSF and NIH. Activities for the second year of a five year plan include implementing proposal development and training staff in its use.

High Quality Printing

Dot matrix printing was eliminated in the student computer labs and replaced with a limited free high-quality laser printing program.

Five Year Smart Classroom Plan

Implemented phase four of the Five Year Smart Classroom Plan by continuing to install new hardware and software in smart classroom facilities and upgrade teaching labs in Tuttleman and Gladfelter. Also, implemented emerging technologies in smart classrooms such as Meeting Manager, a system that remotely controls smart classrooms, NetOp School, a program enabling faculty to monitor student work on classroom PCs, and TurningPoint, a new classroom response system.

E-portfolio System

An E-portfolio system was purchased and installed so students and faculty can keep electronic portfolios to document their work, assessments, projects, and skill sets derived during their academic careers at Temple.

Madison Digital Imaging Database

Expanded the Madison Digital Imaging Database to include multiple collections and implemented a custom interface with Temple University branding.

Instructional Support Center Services

Expanded Main Campus Instructional Support Center production services to include DVD duplication, slide scanning, audio and video production, and other services. Also, service hours were expanded to include evenings and weekends.

Disaster Recovery

Continue implementation of Disaster Recovery strategy. Tape backup facilities were upgraded; audits of all level 0 systems are underway. Planning for disaster recovery solutions for level 1 items has begun.

ERP Transition Project

Developed a data warehouse and prepared Temple’s systems for transition to a full ERP system. Social Security number elimination, IVR elimination, online requisitioning, and Phase 2 of employee self service were completed.

New TUportal

Implemented a newly engineered TUportal2 allowing students faculty and administration access to all relevant systems.

SIMS Project

Continued development of the Web-based course scheduler application called SIMS (Section Information Management System). The system was made available to colleges, campuses, and room authorities not covered in Phase 1. Enhanced features include section cross-listing identification, days/times matrix processing, diagnostic and other reporting and enhanced room assignment functions.

Computer Security Enhancements

Deployed Microsoft's Systems Management Server (SMS) to senior administrative offices and several departments throughout the University including Student Financial Services. SMS is used to automatically install patches and software without requiring a on-site visit.

  • Implemented Sygate Endpoint software and the latest Symantec antivirus software (version 10) which includes adaware and spyware protection. This tool prevents and controls new virus attacks and exploits by ensuring student compliance with our network security policies.
  • Implemented desktop authentication for the computer labs in Tuttleman, Paley, and Wachman Hall.

New Seminars

Developed and offered Macromedia training on new topics, such as podcasting, classroom response systems, and Contribute, and offered training and Microsoft certification on Office 2003.

School of Medicine Technology Planning

Proposed and submitted a plan for classroom technology and technical staffing for the new Temple University School of Medicine Building.

Identity Management

Completed Phase 1 of the Identity Management initiative which will streamline and secure access to computing resources including authorization management, user administration, resources provisioning, auditing, and reporting. This project will result in a single username/password for accessing diverse computing resources as well as enable Information Technology Services to enforce password management controls to reduce hacking attacks that exploit weak passwords.

Ambler Learning Center Technology

Planned and developed the technology aspects of the Ambler Learning Center, scheduled to open in Fall 2006.

Information Technology Services Intranet

Developed and implemented CSnet, the Information Technology Services intranet, offering internal resources and information geared toward the department’s staff.


Implemented Intelliresponse, an online knowledge base builder used to automatically answer frequently asked questions at the Help Desk.

Web Enhancements

  • Implemented the redesigned University Web site and our online applications to meet the new Temple branding and template design.
  • Introduced the Web Content Management system to the entire University.