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Granting Systems Access and Guest Cards to Guests

Effective Date/Issuing Authority

Effective Date: May 1, 2011

Issuing Authority: Vice President for Computer & Financial Services and CIO

Scope of Policy & Rationale:

This document sets forth guidelines and procedures for the granting of access to systems and provision of guest cards to individuals not affiliated with Temple University. 


  • "Guests" are individuals who are not current Temple University faculty, staff, or students. Guests include, but are not limited to, employees of Temple University Health System, visiting faculty, visiting scholars, contractors, vendors, volunteers, volunteer faculty who are not considered "faculty of record," temporary agency employees, and summer program participants.
  • A “current student” is someone who is matriculated, non-matriculated, or has been formally recognized as a prospective student by the Office of Enrollment Management.
  • An "OWLCard" is the official Temple University Photo ID with a magnetic swipe reserved for faculty, staff, and students.
  • A "Guest Card" is the Temple University Photo ID with a magnetic swipe reserved for guests.
  • A “Visitor Card” is the Temple University Identification Card without a magnetic swipe reserved for use by Human Resources for visitors to the university. The Visitor Card is for short term use and does not provide swipe access to facilities and services.
  • An "AccessNet UserName" is an account that enables access to online resources and services made available by or on behalf of Temple University, including, but not limited to, TUportal, TUmail, and Blackboard.
  • "Systems" are official Temple University systems including, but not limited to, TUportal, Blackboard, Diamond Dollars and electronic Library databases. 
  • “Sponsors” are Temple University faculty, staff, or students who are eligible to initiate the request for guest access to Systems or a Guest Card.) A "TUid" is the official Temple University identification number.
  • “Designated data stewards” are individuals assigned to initiate the request for guest access to Systems or a Guest Card for Temple University faculty (voluntary, Japan campus and Rome campus.)
  • "University facilities and services" are buildings and services requiring swipe access including, but not limited to, Diamond Dollars, parking, and campus recreation.


  • An eligible Sponsor must initiate the request for guest access to Systems or a Guest Card.
  • The Sponsor will be responsible for the Guest’s actions in connection with any Systems access or Guest Card provided.
  • If at any time during the period of the Guest’s access to University facilities and services the Guest’s Sponsor is no longer affiliated with the university, and the Guest still requires access, original Sponsor’s supervisor will become the Guest’s Sponsor.
  • Any and all Guest access is subject to applicable policies of the university, including policies of the Office of Information Technology Services.

Procedure for Requesting Guest Access

Eligible Sponsors will use the Guest Access Request System to request and to have Guest access approved. The Guest Access Request System is available through TUportal.

The following information is required and maintained for each Guest:

  • Sponsor’s TUid and Email
  • Expiration date of access
  • Guest’s TUid (if previously or newly issued), date of birth, first name, last name, and contact information
  • The last 4 digits of Guest’s Social Security Number. This information is needed to avoid generating duplicate TUids if the Guest is a former Temple University faculty member, staff member, or student.

Additional Guest Access Procedures for Certain Persons

  • Temple University faculty (voluntary, Japan campus and Rome campus): Designated data stewards can request and approve Guest access to Temple University systems and request a Guest Card.
  • Temple University Health System (TUHS) employees: All current TUHS employees may request Guest access to Temple University systems and/or request a Guest Card. Designated TUHS individuals have authority to approve the request. To request Guest access, TUHS employees should contact the university Help Desk at 215-204-8000. The Help Desk will work with TUHS Security who will submit/approve the request.
  • Members participating eduroam institutions: Wireless access via eduroam is available at participating institutions, such as universities, research centers, and libraries in over 50 countries throughout the world, including US institutions. As a Temple student or employee, when you visit a participating eduroam institution, you can use your AccessNet and password to log on to the campus wireless network listed as eduroam. Likewise, visitors from member institutions can access Temple's wireless network by signing in through eduroam with their university account, such as and password.
  • Other guests: Guest wireless self-service (TUguestwireless) is available to anyone visiting Temple University or the Temple University Health System, including hospital patients. A cell phone is required to complete the registration process. To register, visitors initially connect to the TUguestwireless network. A password will then be sent via a text message to their cellphone. Visitors can then log in to the TUsecurewireless network, using their 10-digit number as the username and the password that was sent to them. Access remains available for 24-hours from the time they register. If additional time is needed, they can re-register for another 24-hour block of wireless access.