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OneDrive

OneDrive is Microsoft's online backup and syncing service providing you with 1 TB​ of storage in the cloud.

Overview

OneDrive is Microsoft's service for hosting files in the "cloud" that's available for the Temple University community with your Microsoft 365 subscription. Microsoft 365 (formerly Office 365) is available for Temple students, faculty and staff for download on TUportal. Once you log in to the portal, look on the left for Microsoft Download.

OneDrive enables you to store and sync files, and then access them from compatible mobile devices and via the web. 

Please note: You can save public, sensitive or confidential information on OneDrive but not HIPAA PHI (Protected Health Information). If you’re unsure of where to store different types of files, please consult the Storage Comparison Chart.

You can access your OneDrive files either on the web or by using the OneDrive App for your computer or mobile device.

Using OneDrive on the Web

To access your OneDrive on the web, go to portal.office.com and click OneDrive. The website enables you to: 

  • Access your files from anywhere from the web 
  • Start using OneDrive right away because no setup is required 
  • Manually upload and download files from your computer 
  • Automatically save to OneDrive when you’re using Microsoft 365 online (Word, Excel, etc.) 

Using the OneDrive App for Windows or Mac

The OneDrive app enables you to:

  • Sync your files between your computer and the cloud.
    If you add, delete or update a file using the app, the changes are updated on OneDrive on the web and vice versa. If you are working offline, the changes will sync up when you go back online.
  • Access your files easily by clicking the OneDrive icon (OneDrive icon) on your computer or by using the Windows File Explorer or Mac Finder. 

Setting Up the OneDrive App
Get started using the OnDrive App by performing the quick setup process below: 

  1. Determine your version of Windows or MacOS
  2. If your computer is running Windows 10 version 1709 or later, or macOS Mojave or later, proceed to the next step. Otherwise, first see OneDrive App Setup for Older Computers before performing the setup process. 
  3. Perform a quick setup process for Windows or Mac
     
    IMPORTANT! When prompted for your email address make sure to enter your AccessNet-username@temple.edu (for example, tua00000@temple.edu). Then, if prompted, click the Work or School button.
     
    Set up OneDrive screen with email address prompt

Using OneDrive for Mobile

To access your files on the go, see the instructions for using the OneDrive Mobile app.

How to Use OneDrive Features

  • Upload Files
    You can upload files or folders from your computer to OneDrive manually or by using drag and drop.
  • Share Files
    OneDrive allows you to share folders and files. You can set security on files with a password and expiration date and also set permission for collaborative editing. To learn more, see the Microsoft Share OneDrive files and folders page.
  • Restore a File or Folder Your Accidentally Deleted
    The OneDrive web app enables you to restore deleted files or folders.
  • Restore a Previous Version of a File
    OneDrive keeps track of previous versions for files. To restore a previous version of a file, see the instructions.
  • Save Storage Space
    When using the OneDrive app, the Files on Demand feature provides access to your OneDrive files without having to download all of them and use up storage space on your computer.
  • Choose Which Folders to Sync
    The OneDrive app enables you to save local disk space by choosing which folders to sync.

FAQs

  • What if I already have a personal OneDrive Account?
    If you have a personal (consumer) account, you can continue using it. It will be separate from your Temple account. On the desktop software, you will have separate folders for each account that will be distinguished by the folder names (Temple account / Personal account name). You will need to log in to the mobile applications and Office Online from the account that you wish to access files from / save files to. 
  • How long does my Microsoft 365 subscription last?
    Your Microsoft 365 subscription through Temple ends one year after you graduate. 
  • Where can I find additional help?
    See the additional OneDrive help from Microsoft.