Get started using your Temple Outlook 365 email account.
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Microsoft Outlook 365 is a popular email and calendar service that is increasingly being adopted by colleges and universities throughout the country. It is well integrated with the Microsoft 365 suite of products and offers enhanced security and privacy features.
To access your Outlook 365 email, you have several options you can use:
- Outlook on the web available through the TUportal or TUmail website
- Outlook app on your Windows or Mac computer
- Outlook app on your iPhone or Android phone
To access mail on your phone, you can download and install the Outlook mobile app:
While Outlook on the web and the Outlook app are the recommended methods for accessing Outlook 365 on your computer or phone, you can alternatively set up Apple Mail on a Mac or the default mail apps for your phone:
- Microsoft Outlook Training Resources
- Microsoft Outlook Help & Learning
- Linked In Learning - Outlook on the web Essential Training
- Linked In Learning - Outlook Essential Training
- Conversation View
Conversation View is turned on by default. If you are having trouble finding your messages, turn Conversation View off by clicking the Settings icon at the top of the page. Then scroll down and under Conversation view, select Off.
- Reading Pane
The default setting of your screen display has the reading pane on the right. To have the reading pane appear at the bottom, click the Settings icon at the top of the page. Then scroll down and under Reading pane, select Show on the bottom.
- New Window Icon
You can create a mail message in a new window by clicking the open in new window icon on the upper right portion of the compose message screen
If you are having trouble finding a particular message, consider using an Advanced Search Query to refine your search results. For example, to search for the word "holiday" in the Subject of a message, enter subject:holiday in the search box. To learn more, see Search Mail and People in Outlook on the web.
Additional useful links for Outlook on the web:
- Get Help with Outlook on the Web
- Change how email is displayed
- Work with message folders
- Delay or schedule sending mail messages
- Change the time zone and language settings
- Manage contacts
- Work with multiple calendars
- Share your calendar
- Microsoft Help for Mac (See Microsoft Outlook Training Resources for Windows)
- Visual Quick Starts (Windows / Mac) - PDF
- Create a folder
- Create and assign color categories
- Delay or schedule sending mail messages
- Turn on cached Exchange mode
- Open and use a shared mailbox in Outlook Desktop (Departmental Accounts)
- Change the account used to send email messages
- Microsoft Outlook Training (Scroll down for iOS and Android)
- Optimize the Outlook mobile app for your phone or tablet
Outlook 365 enables you to encrypt messages sent to other Temple Outlook 365 email accounts or to accounts outside of Temple. If you are sending a message containing HIPAA Protected Health Information (PHI), Personally Identifiable Information (PII) or other confidential/sensitive information, make sure to encrypt it as shown below.
Important Note: At this time, encryption will not work when sending messages to Temple Gmail accounts. Also, the encryption feature is not currently available to alumni.
To set up an automatic email vacation message, log in to the TUmail website. Then follow the instructions, starting at step 2 on the following page:
Mark Messages as Junk/Spam
If you are getting spam or junk email messages in your Inbox:
- Outlook Desktop Client: Right-click on the message, select Junk and then Block Sender. The message will be moved to your Junk folder. For more details, see the Microsoft Support page.
- Outlook on the Web (tumail.temple.edu) : Right-click on the spam message, select Security Option and then Mark as Junk. You can then choose whether or not to report it Microsoft. The message will be moved to your Junk folder.
Unmark Messages Flagged as Junk/Spam
It's a good idea to regularly check your Junk E-mail folder to determine if you wish to keep any of the messages flagged as spam. If you see a message that is not spam:
- Outlook Desktop Client: Go to the Junk Email folder, right-click on the message, and select Not junk. The message will be moved to your Inbox and placed at the date and time it was received.
- Outlook on the Web (tumail.temple.edu): Go to the Junk Email folder, right-click on the message, and select Mark as not junk. The message will be moved to your Inbox and placed at the date and time it was received.
See ITS Phishing page to learn more about how to identify and report suspicious email messages.