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Request an Internet Connection

Telecommunications installs wired internet service for Temple affiliated offices.


Wired internet service for Temple affiliated offices is typically installed by Telecommunications. A Telecommunications staff member will come to your office and install an Ethernet jack.


To request this service, you must:

  • be an authorized employee or guest of Temple University or TUHS.
  • reside in a Temple building or leased space that is connected to the Temple network.

Requests for new service or modifications to existing service require the following:

  • approval from the requester's budget unit head or business manager
  • FOAPAL or Cost Center number
  • building and room number for the service

Your computer must:

  • be registered with Information Technology Services (To submit a request to register your computer, log in to the TUhelp website, click the Request Help tab, fill in the form and click Submit Request.)
  • have the required antivirus software installed
  • have the latest operating system patches installed 
  • If you have a new computer, refer to Office Computer Setup.


Connect your computer to the Ethernet jack with an Ethernet cable. If you have a new computer, refer to Office Computer Setup.


Information about service, installation costs, and per item expedited charge is available on the Rates page.


If you are experiencing problems with an existing Ethernet service:

  • University Employees
    Contact the Help Desk by selecting the Request Help tab on the Information Technology Services home page or calling 215-204-8000 (1-8000).
  • Temple University Health System Employees
    Call 215-707-7008 (2-7008).