To use Proctorio in your Canvas course(s), you must submit a help desk ticket to request (or re-request) a Proctorio license for each Canvas course in each new semester. Submit a help ticket at https://tuhelp.temple.edu and include the faculty name, course name(s), and course ID number(s). If you do not request a new license for a new semester, and you copied your Canvas course from a previous semester, Proctorio will not work.
Support for Proctorio
If you need to learn how to use Proctorio as an instructor, contact the Center for the Advancement of Teaching (CAT) in person or visit their Virtual Drop-In EdTech lab on Zoom.
Email: firstname.lastname@example.org to submit a ticket