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University-wide email protection strategies
Canvas Instructors
To use Proctorio in your Canvas course(s), you must submit a help desk ticket to request (or re-request) a Proctorio license for each Canvas course in each new semester. Submit a help ticket at https://tuhelp.temple.edu and include the faculty name, course name(s), and course ID number(s). If you do not request a new license for a new semester, and you copied your Canvas course from a previous semester, Proctorio will not work.
Support for Proctorio
If you need to learn how to use Proctorio as an instructor, contact the Center for the Advancement of Teaching (CAT) in person or visit their Virtual Drop-In EdTech lab on Zoom.
Proctorio:
Proctorio support
Phone: 866.948.9087
Email: support@proctorio.com to submit a ticket
Learn how to set up OneDrive file syncing in older versions of Windows and macOS.
Information Technology Services will be migrating the data stored on individual shared drives (e.g, S:) to Microsoft Teams.
Learn how to use and manage your Outlook 365 departmental email account.
Learn how to use voicemail on your office landline.
Temple University is transitioning from Xerox to HP as its provider of managed print services and printer/copier machines. This transition will begin in Summer 2021 and will continue through the fall semester.
Learn how Microsoft Teams can help you collaborate.
Mathematica is renowned as the world's ultimate application for computations.
Wolfram|Alpha is an engine for computing answers and providing knowledge. It works by using its vast store of expert-level knowledge and algorithms to automatically answer questions, do analysis, and generate reports.
This page provides information for Temple staff who have been identified as either the delivery or technical point of contact for the HP transition. It lays out the steps involved in the delivery/installation of the new HP and the removal of their existing Xerox (if applicable).
Need a phone charger or headphones to help you power through the day? No longer do you need to walk to the OWLtech store. Stop by the new OWLtech Express vending machine conveniently located in the Help Desk on the first floor of the TECH Center, where you can purchase the latest tech accessories from your favorite brands, such as Apple, Skullcandy and more.
Learn how to request changes and obtain service for your university-owned mobile phone.