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Service Catalog
Temple University standardizes on a three year warranty on all computer systems. Departments have the option to choose a lesser or longer warranty. Printers typically come with a one year warranty, with the option to purchase an extension.
A comprehensive listing of all the software in the HSC TECH Center appears on this page.
Learn how Information Technology Services can work with your department to provide live stream broadcasting of campus events.
Stay connected with these tech resources and tips.
- If you have questions or need assistance with these resources, please contact the Help Desk.
- For additional information about resources, see the COVID-19 tab when you log in to TUportal.
- Need to learn Zoom on your own time? Watch a previous webinar recording on Zoom Training for Students.
- Learn two tips on how to protect your meeting from Zoom bombing.
- See how Zoom is addressing security issues from Zoom CEO, Eric S. Yuan.
- Tip: There continues to be enormous traffic on the Internet. If you are experiencing inconsistent audio or video transmission with Zoom, try moving your computer closer to your router.
Zoom Support:
Zoom Help Center
Phone: 215-204-8000
Support Request: TUHelp
To report a copyright infringement incident, please follow the procedures outlined below.
Learn how to turn on Windows Defender antivirus software.
Fetch is a Mac utility used to securely transfer files between a Mac and a host computer (e.g., Astro or the HPC systems: Compute and Owl’s Nest).
Use this website to remotely access specialized Windows software from off-campus.
The Knowledge Base provides responses to frequently asked questions about how to get things done at Temple University.
A screen capture software solution used at Temple University
Note: This page is intended for the users participating in the Gmail to Office 365 Outlook/Exchange Proof of Concept (mail, contacts and calendar) migration.
Jamf Pro is a tool for centrally managing faculty and staff Macs on campus.