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Service Catalog
Zoom Support:
Zoom Help Center
Phone: 215-204-8000
Support Request: TUHelp
Information Technology Services will be migrating the data stored on individual home drives (P:) to Microsoft OneDrive.
To report a copyright infringement incident, please follow the procedures outlined below.
Fetch is a Mac utility used to securely transfer files between a Mac and a host computer (e.g., Astro or the HPC systems: Compute and Owl’s Nest).
Learn how to turn on Windows Defender antivirus software.
A screen capture software solution used at Temple University
The Knowledge Base provides responses to frequently asked questions about how to get things done at Temple University.
Explains how to set up the Duo Mobile app after setting up Two Step Verification.
Temple will be migrating all TU Gmail accounts to Microsoft Outlook 365.
Jamf Pro is a tool for centrally managing university-owned Macs and iOS devices.
University-wide email protection strategies
Support for Proctorio
Center for the Advancement of Teaching (CAT)
Register for Proctorio trainings:
https://teaching.temple.edu
TU Help Desk
To request Proctorio for your class:
Submit a help ticket:
https://tuhelp.temple.edu and include the name of the faculty, course name and course ID (number)
Proctorio:
24/7 online chat is available by clicking on the icon within Proctorio
Phone: 866.948.9087
Email: support@proctorio.com to submit a ticket
Learn how to set up OneDrive file syncing in older versions of Windows and macOS.