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Service Catalog
Zoom Support:
Zoom Help Center
Phone: 215-204-8000
Support Request: TUHelp
Fetch is a Mac utility used to securely transfer files between a Mac and a host computer (e.g., Astro or the HPC systems: Compute and Owl’s Nest).
ITS Support for Zoom:
Phone: 215-204-8000
Submit a HD Ticket: TUhelp
HD Hours
Zoom Support:
Zoom Help Center
Phone: 888-799-8854
Email: support@zoom.us to submit a ticket
Chat: Zoom Technical Support and click “Help” in the lower right corner of the page
Hours: 24/7
Jamf Pro is a tool for centrally managing Macs on campus.
A screen capture software solution used at Temple University