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SSL Certificates

Temple University schools, colleges, and administrative departments can purchase SSL certificates through Information Technology Services at a discounted price that is generally unavailable to the public. 

Overview

An SSL (Secure Sockets Layer) certificate is the digital equivalent of an identification card that is used with a public key encryption system to provide security on the Internet. SSL certificates, which are also referred to as digital IDs, public key certificates, or identity certificates, are issued by a trusted third-party certification authority, such as GlobalSign or VeriSign.

Temple University schools, colleges, and administrative departments can purchase SSL certificates through Information Technology Services at a discounted price that is generally unavailable to the public. Digital certificates are available until the expiration date.

Process Description

The customer submits a certificate request to GlobalSign, and, upon approval from Information Technology Services, GlobalSign sends the certificate to the customer. The customer is responsible for:

  • providing GlobalSign with an e-mail address for proper notification of renewals.(Information Technology Services strongly recommends using a departmental e-mail address for this purpose.)
  • applying the certificate properly in the server and application environment.

After a customer submits a request for an SSL certificate, Information Technology Services will process the request on the next business day (Monday through Friday). Then, GlobalSign will send the certificate to the customer.

Requirements

  • Temple University schools, colleges, and administrative departments are entitled to this service.
  • SSL certificates can only be purchased for temple.edu websites or servers.
  • A person with considerable knowledge of server administration and SSL certificates should be responsible for requesting, installing, and renewing SSL certificates.
  • A billing FOAPAL is required when submitting a request for an SSL certificate.

Cost

For the current price of each SSL certificate, see the Rates page.

Note: The cost of SSL certificates may vary, depending on the current contract Information Technology Services has with the certificate company. Note that Information Technology Services does not add any fees to the certificate cost.

Support

To report a problem with using an SSL certificate, go to the GlobalSign Submit a Ticket page.

If GlobalSign is unable to resolve an issue or requests the involvement of the Temple University GlobalSign site administrator, contact Information Technology Services through the Request Help tab on the Information Technology Services home page.