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Current Status:
Phishing Alert

Reported Phishing Scheme

Current Status:
Phishing Alert

 

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email and do not reply to the message. Disregard and delete the message. If you clicked the link, contact the Help Desk: https://its.temple.edu/technical-support

Phishing Message:

"Your mailbox storage has reached 98% on the email server.

[PROGRESS BAR IMAGE]

At 100% limit, Certain email features like;

· Sending messages

· Receiving messages

will not be available for your utilization.

 Visit the Office 365 Portal [PHISHING LINK] and sign in to adjust and maintain your Mailbox.

HELP DESK"   

Last Update at: 
Saturday, April 10, 2021 - 9:17am
Current Status:
Scheduled Maintenance

TUMarketplace

Current Status:
Scheduled Maintenance

Access to TUMarketplace will be unavailable starting on Friday, April 9th from 9:00 p.m. until Sunday, April 11th at 12 noon for scheduled maintenance.

Last Update at: 
Saturday, April 10, 2021 - 8:36am
Current Status:
Alert

TUGmail to Outlook 365

Current Status:
Alert

DYK that Temple is in the process of moving Gmail accounts to Outlook 365? Many accounts have already been moved.

How will you know if your account was already moved?  

Go to the tumail.temple.edu website and log in. If you see Outlook, your account has been moved. If you see Gmail, it has not been moved. Keep an eye on your email to learn when your account will be moved and how you can prepare.      

Want to learn more? See these webpages:                         
- Gmail to Outlook 365 Migration
- Outlook 365 - Getting Started 

Last Update at: 
Saturday, April 10, 2021 - 8:36am
Current Status:
Unavailable

Xfinity On Campus

Current Status:
Unavailable

Access to Xfinity On Campus is currently problematic. IT Services confirmed this is an issue on Comcast side and working to resolve this issue.

Last Update at: 
Friday, April 9, 2021 - 12:55pm
Current Status:
Resolved

Kronos

Current Status:
Resolved

On Thursday, April 8th, 2021, from 8:00 p.m. to 8:22 p.m., access to Kronos was unavailable for maintenance.

Last Update at: 
Thursday, April 8, 2021 - 8:23pm
Current Status:
Resolved

Remedy and TUhelp

Current Status:
Resolved

On Thursday, April 8th from 7:10AM to 8:02AM, Remedy, TUhelp and related services were unavailable. Information Technology Services resolved the issue.

Last Update at: 
Thursday, April 8, 2021 - 8:10am
Current Status:
Resolved

Remedy and Related Applications

Current Status:
Resolved

On Wednesday, April 7th from 11:10AM to 12:19PM, access to Remedy and related applications (TUHelp, SmartIT) were unavailable. IT Services resolved this issue.

Last Update at: 
Wednesday, April 7, 2021 - 12:46pm
Current Status:
Resolved

Rock Pavilion Network

Current Status:
Resolved

Due to scheduled network maintenance on Tuesday, April 6, 2021 from 10 p.m. until 11:59 p.m., network and wireless access was intermittent in Rock Pavilion during the maintenance window.

Last Update at: 
Wednesday, April 7, 2021 - 12:45pm
Current Status:
Resolved

Accounts.temple.edu - Upstream Request Timeout

Current Status:
Resolved

On Tuesday, April 6th from 11:04 am to 12:59 pm, some users were encountering 'upstream request timeout' error when trying to activate accessnet account or change password. ITS has resolved this issue.

Last Update at: 
Tuesday, April 6, 2021 - 3:07pm