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System Status

Current Status:
Resolved

Temple Rome - Power Outage

Current Status:
Resolved

Due to an off campus eletrical fire, the Temple Rome campus is experienced a power outage from 10:53am on July 13th 2019 until 03:36 on July 15th 2019.

 

Last Update at: 
Monday, July 15, 2019 - 8:08am
Current Status:
Resolved

Uniprint Service Pack update, 7/12/19

Current Status:
Resolved

Please be advised that starting on Friday, July 12th from 6:00pm until 7:00pm, the Uniprint Printing System was unavailable for scheduled maintenance. During this window of time, students were not able to print via the Uniprint system.

Last Update at: 
Saturday, July 13, 2019 - 6:34pm
Current Status:
Alert

Zoom Pushes Emergency Patch for Webcam Hijack Flaw

Current Status:
Alert

Please be advised that Zoom has released an emergency patch for a vulnerability for Mac clients that may allow unauthorized access to web cameras.

More details regarding this vulnerability and the patch can be found at: https://threatpost.com/zoom-emergency-patch-webcam-hijack/146381/

Last Update at: 
Friday, July 12, 2019 - 10:32am
Current Status:
Scheduled Maintenance

TUmarketplace Release 19.2 - Upgrade

Current Status:
Scheduled Maintenance

Please be advised that due to a scheduled upgrade, access to TUmarketplace will be unavailable starting on Friday, July 19th from 9:00pm, through Sunday, July 21st at 12:00pm. 

Last Update at: 
Thursday, July 11, 2019 - 4:47pm
Current Status:
Resolved

AccessNet Account Creation Process

Current Status:
Resolved

On Wednesday, July 10, 2019 the AccessNet account creation process was problematic, some user accounts were not generated or updated. The process was rerun today, Thursday, July 11, 2019 and was successful.

Last Update at: 
Thursday, July 11, 2019 - 11:07am
Current Status:
Alert

Transcript and duplicate diploma ordering

Current Status:
Alert

Please be aware, transcript and duplicate diploma ordering is offline for major upgrades and enhancements as per information from the vendor. Normal services will resume on July 15, 2019 2:00 PM ET. For more information, visit: http://www.temple.edu/registrar/

Last Update at: 
Wednesday, July 10, 2019 - 7:10pm
Current Status:
Phishing Alert

New Phishing Scam - Subject: Financial Aid Award Update

Current Status:
Phishing Alert

Please be advised that a number of Temple University account holders have received this recent Phishing Scam email message or a variation of it. Please DO NOT click on any of the links in the email message or open the attachment. DO NOT REPLY back to the email message with your account or personal information. Simply delete the email message. An example of the message is listed below:

 

From: (Removed)
Date: Tue, Jul 9, 2019 at 11:20 AM
Subject: Financial Aid Award Update
To:

Your financial aid awards for the 2019-2020 aid year are available for viewing.

You can view your awards by logging into TUportal (just follow these 6 easy steps):

1. Log into portal.temple.edu 
2. Select the Student Life tab 
3. Click the My Financial Aid link 
4. Select the Financial Aid Year " 2019-2020" 
5. Click you have been 'Awarded' to access your 'Award Package - 2019-2020' 
6. Select the Award Overview tab to view your anticipated Cost of Attendance, Awards by Semester, and Total Awards

- Have your plans changed for the academic year? 
- Are you receiving any additional scholarships or awards not currently on your award overview?

If so, please notify us immediately via TempleUniversity’s Chat Now! website at REMOVED, so we can determine if there are any impacts on your awards.

Have a great day and good luck on your studies. Go Temple University!

Sincerely,

Student Financial Aid Office 
Temple University 

This is an unmonitored e-mail account, please do not respond to this e-mail. If you have any questions regarding this or any other financial aid matter please visit us at REMOVED

TU Financial Aid Office
REMOVED

Last Update at: 
Tuesday, July 9, 2019 - 7:29pm
Current Status:
Phishing Alert

Phishing Scam - Subject: Financial Aid On Hold - Action Required

Current Status:
Phishing Alert

Please be advised that a number of Temple University account holders have received this recent Phishing Scam email message or a variation of it. Please DO NOT click on any of the links in the email message or open the attachment. DO NOT REPLY back to the email message with your account or personal information. Simply delete the email message. An example of the message is listed below: 

 

From: (Removed)
Date: July 9, 2019 at 11:12:09 AM EDT
Subject: Financial Aid On Hold - Action Required

This is a reminder that your financial aid is on hold until all of your documents have been received and processed by our office. Please log in to your temple.verifymyfafsa.com/ portal to complete the requested information. Submit all required items by July 10 in order to have your file complete before the first fall disbursement. If you believe you have completed all requirements but are still getting this reminder email, please log into your Financial Aid Account at the link above and click the submit button.

Sincerely,

Financial Aid & Scholarship Office
Temple University

 

You have been sent this communication as part of the financial aid process. To opt out of automated communications, click unsubscribe. You may still receive communication that is not auto-generated and sent by the Financial Aid Office. You are still required to complete any outstanding tasks remaining in this site.

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Last Update at: 
Tuesday, July 9, 2019 - 7:24pm
Current Status:
Phishing Alert

Phishing Scam - Subject: A New Faculty eBill is Now Available

Current Status:
Phishing Alert

Please be advised that a number of Temple University account holders have received this recent Phishing Scam email message or a variation of it. Please DO NOT click on any of the links in the email message or open the attachment. DO NOT REPLY back to the email message with your account or personal information. Simply delete the email message. An example of the message is listed below:

 

From: (Removed)
Date: Tue, Jul 9, 2019 at 10:15 AM
Subject: A New Faculty eBill is Now Available
To:

 


This is an automated message.

A new billing statement has been issued for your Temple University's Bursar account and we have also added to your disk quota. Please log in to the Bursar Account Suite, found in TUPortal, to view the entirety of your bill.

Last Update at: 
Tuesday, July 9, 2019 - 12:13pm
Current Status:
Phishing Alert

Phishing Scam - Subject: Temple University IT Urgent Alert # 11872630 - Disk Quota Exceeded

Current Status:
Phishing Alert

Please be advised that a number of Temple University account holders have received this recent Phishing Scam email message or a variation of it. Please DO NOT click on any of the links in the email message or open the attachment. DO NOT REPLY back to the email message with your account or personal information. Simply delete the email message. An example of the message is listed below:

 

From: (Removed)
Date: Tue, Jul 9, 2019 at 11:25 AM
Subject: Temple University IT Urgent Alert # 11872630 - Disk Quota Exceeded
To:

 

Hello,

Access to the University's wireless network has been disabled for MAC Address . You will not be able to use your TUportal username to access  Temple University resources.
For assistance in correcting this issue, and to get your access restored, please check your Net Authentication to confirm if you were affected (Network Authentication).

 

ITS Help Desk 

Temple University

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Last Update at: 
Tuesday, July 9, 2019 - 12:09pm