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Windows & Mac

To perform these steps, you must have the ability to install software on your computer. If you are using a Temple-issued computer, you may not have the privileges to do this. For assistance, please contact the Information Technology Services Help Desk by clicking the Request Help tab on the Information Technology Services home page or by calling 215-204-8000.

These steps assume you are using Internet Explorer. The steps may vary slightly if you are using a different web browser.

Windows

1 of

6 Steps

  1. Open a web browser and go to http://receiver.citrix.com. Then click Download Receiver for Windows. Note: These steps assume you are using Internet Explorer. The steps may vary slightly if you are using a different web browser.
  2. When prompted at the bottom of the screen to run or save the CitrixReciever.exe file, click Run. The Citrix Receiver software will download to your computer.
  3. At the Welcome to Citrix Receiver Setup window, click Start.
  4. Click I accept the license agreement. Then click Next.
  5. Click Install. Do not select Enable single sign-on. 
  6. When notified the installation is complete, click Finish. Do not select Add Account. The installation window closes automatically and the Citrix Receiver icon appears on the task bar, located on the lower-right portion of the screen.   

Mac

1 of

14 Steps

  1. Open a web browser and go to http://receiver.citrix.com. Then click Download Receiver for Mac.
  2. Click Download Receiver for Mac on the information page that appears.
  3. Click on the Desktop. Then click the Go menu and select Downloads.
  4. Double-click CitrixReceiverWeb.dmg.
  5. Double-click the Install Citrix Receiver icon.
  6. Click Continue.
  7. Click Continue.
  8. Click Continue.
  9. If you wish to read the software license agreement, click Read License. Then click Agree.
  10. Click Install.
  11. Type your Mac username and password. Then click Install Software.
  12. Click Continue. Do not click Add Account.
  13. Click Close.
  14. Click Move to Trash to move the installer file to the Trash.