Connect to Temple's networks using a Virtual Private Network (VPN) connection.
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On Thursday, February 13 from midnight until 4:00 am the next morning, the following websites will be unavailable due to system maintenance:
For most users no further action will be needed. People who access VPN from a Windows machine, however, will need to install an updated version of the Citrix Access Gateway Plug-in after the maintenance is performed. People who access VPN from a Mac may need to install an updated version of the Citrix Access Gateway Plug-in after the maintenance is performed.
If you need assistance with installing the new software or have questions, please contact the Help Desk through the TUhelp website or call 215-204-8000.
These instructions explain how to establish the following VPN connections to Temple's network:
- Vendor VPN
- HIPAA VPN
Note: To access Temple's Secure VPN connection, please visit the Remote Access page.
Once you establish a VPN connection, you can remotely connect to your Windows office computer as described below:
Note: You cannot remotely access a Mac computer in your office at this time.
If you cannot see the Citrix Access Gateway Plug-in icon the system tray, it may be because the Citrix Receiver program (used for TUapps) and Citrix Access Plug-in are running at the same time. Follow the steps in this section to exit Citrix Receiver.