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Wireless in Residence Halls

The wireless networks in Temple's residence halls provide access to Temple resources and the internet.
 
Residence Hall Move-in:

To connect to Temple's residence hall wireless network, follow the instructions on the TUconnect card or check out our Get Connected video. You can also review detailed instructions available through the links below:

Network Overview

Temple’s residence halls have two secure wireless networks:

  • TUresnet - use for laptop/desktop computers and mobile devices (phones/tablets)
  • TUresnetextra - use for game consoles, streaming media players and similar devices

Requirements

Requirements

  • WiFi enabled device
  • MacOS Big Sur or Catalina. Also, run Mac OS System Updates so that your system is kept current. 
  • Windows 10:  Major Manufacturers only (Dell, HP, Lenovo, Sony, Toshiba, Microsoft). Also, run Microsoft Windows System Updates so that your system is current.
  • Custom, home-built, or prebuilt systems are not supported (e.g., iBuyPower, CyberPower and Digital Storm).
  • An approved antivirus software application:
    - Windows users:  Enable Microsoft Defender. Alternatively, you can also use the latest versions of: Norton (Internet Security, Security, Security with Backup), SymantecMcAfee or Sophos.
    - Mac users: Turn on your Mac firewall
  • 8GB RAM minimum. 16GM RAM recommended.

Connect a Game Console or Media Player

To connect a media device in the residence halls:

  1. Register the Device
    Go to the TUconnect website and log in with your AccessNet username and password. Then follow the instructions to register the game console or media device. As part of this process, you will need to register the MAC address of the device. Instructions for obtaining the MAC address appear below.
     
    TUconnect Login Screen
  2. Connect the Device
    To connect the video game or media player, you will need to follow the instructions specific to your specific device. Use the TUresnetextra wireless network and when prompted for a password or key, type templeowls.
Obtain a Media Player MAC Address

To determine the MAC address of your device:

Apple TV

  1. From the main menu, select Settings.
  2. Under Settings, select About. The combination of 12 letters and numbers next to Wireless ID or Ethernet ID is the MAC address.

Roku Digital Video Player 
On the back of your player, there are two sets of 12 letters and numbers. One set is for Ethernet (wired) and one set is for wireless.

As an alternative, you can obtain the MAC address as follows:

  1. From the Roku home screen, select Settings.
  2. From the Settings screen, select Player Info.
Obtain a Game Console MAC Address

To determine the MAC address of your device:

PlayStation 5

  1. From the home screen, select Settings (the gear icon) in the upper right-hand corner.
  2. Select System.
  3. Select Console Information. The combination of twelve letters and numbers next to MAC Address (Wi-Fi)  or MAC Address (LAN Cable) is the MAC Address.

PlayStation 4

  1. Select Settings on the main menu.
  2. Select Network.
  3. Select View Connection Status.  The combination of twelve letters and numbers next to MAC Address (LAN Cable) or MAC Address (Wi-Fi) is the MAC Address.

Xbox Series X

  1. Select Settings from the Home menu.
  2. Select Network.
  3. Select Advanced Settings.
  4. Under the IP Settings tab, the combination of twelve letters and numbers next to Wireless MAC or Wired MAC is the MAC Address.

Xbox One

  1. Press the Menu button on your controller, and then select Settings.
  2. Select Network.
  3. Select Network settings.
  4. Select Advanced settings. The combination of twelve letters and numbers next to Wireless MAC or Wired MAC  is the MAC Address.

Nintendo Switch

  1. From the system menu, select System Settings.
  2. Select Internet.
  3. The combination of twelve letters and numbers next to System MAC Address is the MAC Address.

For more information, see our video on getting connected using a game console or media player.

Support

If you are having problems establishing your Internet connection, contact the Help Desk through the tuhelp.temple.edu website or call 215-204-8000.