Technology Support Center Consultant Helping Student With Laptop

Technical Support

The Information Technology Services Technology Support Services Team provides assistance for technology related questions to the university community.

Overview

The Information Technology Services Technology Support Center is staffed by professional consultants and technical student workers who are trained to assist Temple students, faculty, and staff with technical issues.

Live Chat or Request Help:  tuhelp.temple.edu. Faculty/staff can also use this site to request deskside assistance in their offices. Our support team can assist you remotely!
Phone: 215-204-8000
Email:  help@temple.edu
Location: The Bell Building, Room 106.

Hours of Operation:

Summer 2024 Hours - Wednesday, May 15th through Friday, August 9th:

Phone, Chat, Email and TUhelp:

  • Monday through Thursday: 8:00 a.m. to 8:30 p.m.*
  • Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday and Sunday: Closed

Walk-in:

  • Monday through Thursday: 8:00 a.m. to 8:30 p.m.
  • Friday: 8:00 a.m.to 5:00 p.m.
  • Saturday and Sunday: Closed

Exceptions Below:

  • Monday, May 27th - Memorial Day / University Holiday - Closed
  • Thursday, July 4th - Independence Day / University Holiday - Closed

*In addition to our normal hours of operations, the Technology Support Center provides emergency on call support from 8:30 p.m. to 9:30 p.m. Monday through Thursday. If you are working to provide critical university services and need to report a system problem or you are an instructor teaching a class and need urgent assistance please call (215) 204-8000.